Ice House Netherlands is the Dutch office of the mobile app and platform developer from Jakarta, with offices in Singapore, Sydney and Amsterdam, and the first Google certified agent in South East Asia. The Dutch office, founded in 2017, has a focus on e-commerce concepts, that align with business models.
We design and develop mobile apps and platforms to support our concepts. For O2O hardware, such as digital screens and mirrors, we work with selected partners. This hardware usually has an important software component, aligning with our original background in software development. This also goes for IoT applications.
In 2017 we designed a digital mirror and prepared our program around on a set of concepts: Scan to buy, Window shopping, Fitting room PoS, and Shopping in Style. We work with retailers, brands, retail real estate owners, and communities such as shopping streets and municipalities. We have our own supporting programs for organisation development, human capital development and for e-commerce marketing, aligning with change in organisations to optimise the O2O opportunities. Focus is on data and content management, and personas.
In 2018 we introduced our solutions with Scan to buy, with focus on new points of sale such as interactive mannequins, vending machines with robotics and unmanned 24/7 kiosks. Also, we continue our preparations for the 2019 Ice Store program, the 2020 Supply chain program and the 2021 Circular program.
In 2019 we introduced our first retail concept centre and retail formula around the customer experience where customers choose how to engage and associates train how to help. Check out interactive Christmas fairs, interactive mannequins, and more solutions for malls and other shopping areas.
The circular economy is the next focus in retail, but how to create the plan?
This year we look into the existing solutions to support recycling of resources in retail and help to take the next step. Technology solutions that could play a role in sustainability and circularity in retail are QR, barcode and blockchain. We have set up a project to research new applications, including blockchain and 5G Internet of Things.
Direct to consumer, Business to business, Business to consumer.... How to make all this work in the supply chain, the business model, and how to contribute to sustainability. Ice House Netherlands is working on service solutions for mobile retail and retail property.
The Mobile Customer Journey
** Coming soon **